| Manual Name | Course Name | Type | Remarks |
| Accessibility Standards and AODA | Accessibility Standards for Customer Service | Orientation | |
| The Ontario Human Rights Code and the AODA series | Regular/Orientation | Recommend these courses for management | |
|
Accessibility Standards for Customer Service
|
Accessible Customer Service 2019 (A Module for All Staff) - Surge Learning Inc |
Regular
|
If you have policies for accessibility services, then assign them as well to the staff. |
| Cyber Security | Cybersecurity Awareness & Prevention-2023 | Regular | |
| Malware - Security Awareness Video Updated 2022 | Regular |
These are the recommended courses just in case you want to assign them |
|
| Multi-factor authentication August 2022 | Regular | ||
| Password Security Updated August 2022 | Regular | ||
| Phishing: Don't take the bait! Updated 2022 | Regular | ||
| Spear Phishing | Regular | ||
| Spotting Phishing Emails | Regular | ||
| Hand Hygiene | Public Health Ontario: 4 Moments of Hand Hygiene | Regular | |
| Health and Safety Talks | Safe Driving - Safety Talk - Surge Learning - October 2020 PDF | Regular |
There are other safety talks as well which we recommend assigning monthly or on alternate months. |
| Safe Use of Equipment - Safety Talk - Surge Learning - August 2020 PDF | Regular | ||
| MSI Prevention - Safety Talk - Surge Learning - August 2020 PDF | Regular | ||
| Hot Weather-Related Illness – Safety Talk – Surge Learning August 2020 PDF | Regular (should be scheduled for May of each year) / Orientation | ||
| Leadership Roles - Occupational Health and Safety - Safety Talk- Surge Learning - Sept. 2020 PDF | Recommend this course for management | ||
| H&S - Occupational Health and Safety Awareness | WHMIS Part 1 and 2 - WHMIS Regulation and GHS - Developed by Surge Learning December 2019 chapter course |
Orientation
|
|
| Community Care Musculoskeletal Disorders | |||
| Slips and Falls | |||
| H&S - Occupational Health and Safety Part 2 | Worker’s - Early and Safe Return to Work by Surge Learning- June 2020 | ||
| Supervisor's - Early and Safe Return to Work by Surge Learning - June 2020 | |||
| Heat Related Illness | Heat Alerts and Heat Related Illness by Surge Learning Inc. | Regular (should be scheduled for May of each year) / Orientation | Agencies policies and protocol |
| Infection Prevention and Control | Infection Prevention and Control Part 2 Module 1 Fundamentals | Regular | |
| Infection Prevention and Control Part 2 Module 2 Modes of Transmission | Regular | ||
| Infection Prevention and Control Part 2 Module 3 and 4 Routine Practices | Regular | ||
| Infection Prevention and Control Part 2 Module 5 Additional Precautions | Regular |
optional
|
|
| Putting on Full PPE | Regular | ||
| Taking off Full PPE | Regular | ||
| Ministry of Labour | MOL 4 Steps to General Worker Health and Safety Awareness Workbook: Enhanced by Surge Learning |
Orientation
|
|
| MOL 4 Steps to Worker Health and Safety Awareness Workbook for Health Care Workers Enhanced by Surge Learning |
Orientation
|
||
| MOL 5 Steps to Health and Safety Awareness for Supervisors Workbook: Enhanced by Surge Learning |
Orientation
|
||
|
Privacy and Confidentiality
|
Privacy and Confidentiality: A Presentation by Surge Learning (Released December 2016) |
Regular
|
If you have your own policies for Privacy and Confidentiality you can assign them as well. These needs to be reviewed annually. |
|
Workplace Violence and Harassment: Provincial Specific Legislation
|
Workplace Violence and Harassment: by Surge Learning Inc |
Orientation
|
You can also assign your own policies as a part of onboarding for e.g.: Employees Standard of conduct, mission vision values etc.) |
| Abuse Prevention | Power Imbalance and Abuse Prevention: by Surge Learning | Regular/Orientation | |
| Professional Boundaries and Therapeutic Relationships: A Presentation by Surge Learning | Regular/Orientation | ||
| Unregulated Care Providers | Unregulated Care Providers Role with Medication: Legislation and Best Practices (Part 1 and Part 2) A module by Surge Learning | Regular/Orientation | Include your own training on Controlled Act Training |
| Fire Safety | Fire Safety and Emergency Evacuation by Surge Learning | Regular/Orientation | |
| Fire Extinguisher PASS System (YouTube Video) | Regular/Orientation | ||
| College of Nurses of Ontario | CNO Medication Practice Standard: An Overview (Webcast) | Regular/Orientation | |
| Nutrition | Nutrition Module 4: Preparing and Serving Foods | Regular/Orientation | |
| Missing Person | ** custom content | Agencies policies and protocol | |
| Elopement | ** custom content | Agencies policies and protocol | |
| Serious Occurrence Reporting | Ministry of Children, Community and Social Services Serious Occurrence Reporting Guidelines Version 2 Dec 2023 | ||
| Body Mechanics, Lifts and Transfers and Ergonomics | General Lifting, Body Mechanics and Back Care with Closed Captioning A Module by Surge Learning (July 2023) | Regular/Orientation | |
| Home Care Safety | Safety in Home Care - Working Alone-by Surge Learning Inc-February 2020 | Regular/Orientation | |
| Quality Assurance Measures Training | There are 11 modules under this category in the Surge Learning Course Library | Regular/Orientation | There are a few courses, depends on client’s preference |
| Workplace Bullying 5 Part Series by Surge Learning – January 2020 |
Workplace Bullying Part 1 - Incivility in the Workplace-by Surge Learning-January 2020 Workplace Bullying Part 2 - Understanding Bullying-by Surge Learning-January 2020 Workplace Bullying Part 3 - The Law, Policies, and Culture Change -by Surge Learning-January 2020 Workplace Bullying Part 4 - Behaviour Foundations-by Surge Learning-January 2020 Workplace Bullying Part 5 - Measuring Success-by Surge Learning-January 2020 |
Regular/Orientation |