Suggested List of Topics for Staff in the Hospital Sector in Ontario

Manual Name	Course Name	Type	Remarks
Accessibility Standards and AODA	Accessibility Standards for Customer Service	Regular	If you have policies for accessibility services, then assign them as well to the staff.
	The Ontario Human Rights Code and the AODA series	Orientation	All Staff and recommend these courses for the management
Body Mechanics, Lifts and Transfers and Ergonomics	General Lifting, Body Mechanics, and Back Care with Closed Captioning: A Module by Surge Learning (July 2023)	Regular
	Body Mechanics - Back Safety - Top 10 Lifting Rules - Avoid Back & Spine Injuries, Safety Training Video	Regular
Pressure Ulcer Prevention	Pressure Ulcer Prevention: What Caring People Need to Know	Regular
Communication	AIDET - Designed to keep patients informed and make them feel heard, AIDET stands for the five key communication behaviors that create positive care interactions: acknowledge, introduce, duration, explanation and thank you.	Orientation
Cyber Security	Cybersecurity Awareness & Prevention-2023	Regular	These are the recommended courses just in case you want to assign them
	Malware - Security Awareness Video Updated 2022	Regular
	Multi-factor authentication August 2022	Regular
	Password Security Updated August 2022	Regular
	Phishing: Don't take the bait! Updated 2022	Regular
	Spear Phishing	Regular
	Spotting Phishing Emails	Regular
Hand Hygiene	Public Health Ontario: 4 Moments of Hand Hygiene	Regular
Health and Safety Talks	Back Care and General Lifting - Safety Talk - Surge Learning - August 2020 PDF	Regular
	Joint Health and Safety Committee - Safety Talk - Surge Learning - August 2020 PDF	Regular
H&S - Occupational Health and Safety Awareness	WHMIS Part 1 and 2 - WHMIS Regulation and GHS - Developed by Surge Learning December 2019	Regular/Orientation
	Emergency Eye Wash: A Module for All Staff (Surge Learning August 2019)	Regular
	Slips and Falls	Regular
Infection Prevention and Control	Infection Prevention and Control Part 2 Module 1 Fundamentals	Regular
	Infection Prevention and Control Part 2 Module 2 Modes of Transmission	Regular
	Infection Prevention and Control Part 2 Module 3 and 4 Routine Practices	Regular
	Infection Prevention and Control Part 2 Module 5 Additional Precautions	Regular	optional
	Putting on Full PPE	Regular
	Taking off Full PPE	Regular
Ministry of Labour	MOL 4 Steps to General Worker Health and Safety Awareness Workbook: Enhanced by Surge Learning	Orientation
	MOL 4 Steps to Worker Health and Safety Awareness Workbook for Health Care Workers Enhanced by Surge Learning	Orientation
	MOL 5 Steps to Health and Safety Awareness for Supervisors Workbook: Enhanced by Surge Learning	Orientation	All supervisors, including charge staff and clinical supervisors
Privacy and Confidentiality	Privacy and Confidentiality: A Presentation by Surge Learning (Released December 2016)	Regular	If you have your own policies for Privacy and Confidentiality you can assign them as well. These needs to be reviewed annually.
Privacy Health Information Protection Act (PHIPA)	Personal Health Information Protection Act 2004 - All Parts Chapter Course (Contains 3 Modules)	Regular
Connecting Ontario Privacy Training	Connecting Ontario Privacy and Security Training for Clinical End-Users	Regular – all staff with access to Connecting Ontario Portal
	Connecting Ontario Privacy and Security Training for Clinical End-Users
Workplace Violence and Harassment: Provincial Specific Legislation	Workplace Violence and Harassment: by Surge Learning Inc	Regular/Orientation	You can also assign your own policies as a part of onboarding for e.g.: Employees Standard of conduct, mission vision values etc.)
Falls Prevention	Falls Prevention: ALL Parts Chapter Course (Contains 4 Modules)	Regular – All Direct Care Staff
PSHSA Education	Musculoskeletal Disorder Injury Prevention Training for Direct Support Professionals	Regular
Bloody Easy eLearning Courses	Bloody Easy Blood Administration (New Version, Dec 2021)	Regular
	Bloody Easy Lite - Module 1- Indications for Blood Transfusion	Regular
	Bloody Easy Lite - Module 2- Transfusion Reactions	Regular
Patient’s Rights		Regular
Minimal Restraints – Psychiatric Patients	CNO Understanding Restraints	Regular – All Registered Staff
	Restraints for Persons In Care Part 1 by Surge Learning - English - NOT APPLICABLE TO ONTARIO LTC.
	Restraints for Persons In Care Part 2 by Surge Learning - English - NOT APPLICABLE TO ONTARIO LTC.
Training on all Pumps	IV Pumps, Patient Controlled Analgesia (PCA) Pumps, Kangaroo Feeding Pumps, Computer Ambulatory Delivery Device (CADD) Pumps	Regular – All Registered Staff, as appropriate
The Canadian Triage and Acuity Scale (CTAS) Module 1 – 4 and Test		Orientation – All ED RNs prior to being able to triage
HIROC = Health Insurance Reciprocal of Canada (Hospital Insurance company province wide)
NEON MEDITECH = the Northeastern Ontario Network (group of 21 hospitals who share a Health Information System called MEDITECH and govern access to our system)