Learning Management System

Profile

• How to track skills & credentials in your profile
• How to edit my profile
• How do I view my profile

System FAQs

• Add a Surge launch icon to your device home screen (Android)
• Interact with your PC with Speech Recognition
• How to use Narrator
• How to use On-Screen Keyboard (Type without using the keyboard)
• How to use the Windows Accessibility tools
• How to magnify your screen on a windows computer

See all 8 articles

Course Library

• How to Print My Completion Certificates (for Staff)
• Assigning Education to Groups and Individual Users
• Understanding the Courses Library (EC)
• How to Upload Custom Education Videos to Your Library: File Uploads and YouTube/Web Video Links (EC)
• How to Add Education Categories to the Course Library (EC)
• How to know if the courses are tracked

See all 11 articles

Skills and Credentials

• How to add Skills and Credentials to a User
• Adding new skill (Super User)
• Managing Skills and Credentials (Super User)
• How to approve skills & credentials (Super User)
• How to manage Skills and Credentials

Live Events (Blended Learning)

• How to Create and Complete a Live Event Immediately (Traditionally)
• How to Register for a Live Event
• How to Host a Live Event immediately
• What is a Blended Learning Live Event

Custom Assessments

• How to Access Filled Assessments (EC)
• How to Answer an Assessment
• How to assign an Assessment
• How to build a Custom Assessment
• What is a Custom Assessment
• What is the difference between Custom Assessment and Survey?

See all 7 articles

Document Sharer

• Uploading Documents/Education to the Document Sharer and Turning it into a Course
• How to Upload Policies and Procedures (EC)
• How to use Document Sharer
• What is Document Sharer?

Surveys

• How to access the Survey Report
• How to turn a survey into a course
• What is a Survey Report (Super User)
• How to view survey reports (Super User)
• How to assign a survey (Super User)
• How to create a new survey (Super User)

See all 8 articles

Live Events

• How to Create a Live Event by Invite Only (test)
• How to Complete a Live Event and Take Attendance
• How to Create a Live Event That Staff Can Register For (Open Invite)
• How to add a new instance of an existing Live Event (EC)
• How to Track Attendance for Live Events (EC)

Reports

• Factors That Influence Who Shows Up in Reports (Super User)
• What is course completion report (Super User)
• What is utilization report (Super User)
• User Education History Report (Super User)
• Monthly Education Summary Report (Super User)
• How to use Skills Report (Super User)

See all 12 articles

Employee Review

• What is employee review (Super User)

Adding/Assigning Education

• How to Activate or Inactivate a Course
• How to Schedule Assignments that Only Need to be Completed Once (aka – one time ever)
• Assigning Education to Groups and Individual Users
• How to Assign Courses to an Individual (EC)
• How to Assign Education to Groups of Staff (EC)

Manage Users

• How to Change a User’s Access
• How to Inactivate Users and Active Users
• Merging Profiles Between Sites and Transferring Education History
• Understanding Access Levels 2021
• Orientation Mode Help File 2021
• Assigning Education to Groups and Individual Users

See all 9 articles

Education Groups

• Video Article
• How to Manage Education Groups
• How to Add a Education Groups(EC)

Suggested List of Education Topics

• Long Term Care Sample Education Assignment Calendar
• Suggested List of Topics for Staff in the Development Services Sector in Ontario
• Education Requirements for Staff of Long-Term Care Homes in Alberta
• Suggested List of Topics for Staff in the Physiotherapy Sector in Ontario
• Suggested List of Topics for Staff in the Hospice Sector in Ontario
• Suggested List of Topics for Staff in the Homecare Sector in Ontario

See all 12 articles